Category Archives: Corporate Responsibility

6 Questions You Need to Ask About Warranty When Choosing an Ultrasonic Cleaner

Without doubt, reliability is the one feature you need to have on every piece of equipment in your facility. If your line is shut down and you’re paying through the nose for repairs, it doesn’t matter if your your new piece of equipment is the greatest invention ever. And nothing tells you a product is dependable and well-made like a strong warranty.

But how can you be sure you’re getting a great warranty and therefore a great product? Here are some questions to consider:

IS IT SIMPLE?

Beware multi-page monstrosities! You know to read the fine print, but all other things being equal, the more clauses a warranty has and the more complex the language, the more outs the manufacturer is putting in. No one needs three pages to say “If it breaks, we’ll fix it.”

IS IT TOO SIMPLE?

There’s nothing wrong with a warranty that boils down to something like “1 year on everything.” But some components are supposed to last longer than and/or are more important than others, so give some thought to whether the warranty should be multi-tiered. For example, we warranty our entire product for two years, but warranty all ultrasonic generator components for five years and our Vibra-bar® transducers for ten years.

WHEN DOES THE WARRANTY PERIOD BEGIN?

Watch out for warranties that guarantee the product from some point well before you can use it, such as from the date of manufacture. For example, say a company sells you an off-the-shelf unit that is warrantied from the date of manufacture. In that case, your coverage began before the off-the-shelf unit reached the shelf, and possibly months or years before you even ordered it! Look for warranties that begin when the product is shipped or delivered.

DOES IT COVER THIRD PARTY COMPONENTS?

Your warranty should definitely include a clause which mentions coverage for parts of the unit that were provided to the manufacturer. This clause will usually take the form of a guarantee to transfer the third parties’ warranties, but the important thing is that it’s in there. If it isn’t, you could find large portions of your machine—including vital components like transducers and generators—are not covered.

WHAT REMEDIES ARE AVAILABLE?

Every manufacturer sets parameters on what they’ll do to remedy a problem; it’s a perfectly logical practice to protect them from unreasonable demands and costs. But be on the lookout for remedy clauses that don’t necessarily require the manufacturer to repair or replace the part and get you back on track.

ARE THE EXCLUSIONS REASONABLE?

Virtually every warranty has some logical exclusions, but look this clause over carefully. If a manufacturer is saying they won’t pay in an instance that is either somewhat likely and/or completely in their purview—such as the failure of a transducer they manufactured—it indicates they’re not certain about their product’s dependability.

ANY OTHER QUESTION YOU WANT TO ASK!

We’ve all heard the old saw, “the only stupid question is the one you didn’t ask.” If you’re unclear on anything in a warranty, ask away. This will not only give you the information you need to make a good decision, it will show you what kind of customer care you can expect from the manufacturer. Are they forthcoming or cagey?

What is our warranty like, you ask? We were already describing it as “industry-leading” for years before we decided to lengthen it. As mentioned above, our world class 10-5-2 warranty backs our Vibra-bar® transducers for ten years, our ultrasonic generators for five years and all other components for two years.

You can be certain we’ll deliver a reliable product and stand behind it.  If you want to learn more about how some of our customers used these highly reliable machines to reduce costs and deliver a cleaner product, click here to learn about Ushers Machine and Tool or download a copy of our case study, Ultrasonics to the Rescue, showing the results seen by Componex.

7 Ways Industrial Ultrasonic Cleaning Improves Efficiency

Sometimes, increasing efficiency in a manufacturing environment can seem like an inch-by-inch process. A slight improvement here, some overhead shaved off there. But what if you could invest in a single proven technology and achieve shorter throughput time and reduced costs?

You may have to clean parts turned in for refurbishment, prepare aerospace components for a coating or expunge contaminants from equipment used to fabricate medical devices. But whatever the application, ultrasonic cleaning can make the process more precise and make your facility more efficient. Here are seven ways:

1. LESS TIME SPENT ON DISASSEMBLING AND REASSEMBLING

Contaminants in many parts and tools hide away in areas that can’t physically be reached with a cleaning tool or the stream of a sprayer, so the part must be disassembled for cleaning, then reassembled at some point later in the process. But the “cleaning tool” in ultrasonic cleaning is microscopic and can reach anywhere liquid can reach.

Ultrasonic waves produce microscopic bubbles through cavitation. Millions of these bubbles will cling to the object being cleaned, and create a high-energy impact when they collapse. This constant cycle of forming and collapsing bubbles creates a scrubbing action that reaches every point on every surface of the item. Unless part of the item is or there are air pockets present within the part, there will be no need for the disassemble/reassemble cycle, and eliminating it will save you production time and labor cost.

2. LESS LABOR SPENT ON CLEANING ITSELF

Depending on the complexity of the part, cleaning can be labor-intensive and take an enormous amount of time as well as precise attention to detail. Whether a worker uses manual cleaning with a brush or sprayers or places them in a machine, the parts must be handled, scrubbed and carefully inspected.

Take, for example, a part that has a complex geometry, such as a roller with deep, narrow grooves or a transmission component. Even after soaking or spraying, a worker will need to manually remove contaminants from the nooks and crannies of the piece. But again, the microscopic bubbles produced in an ultrasonic cleaner will form in all those hard-to-reach spots, cleaning them more effectively and in far less time. Depending on the nature of the items to be cleaned and the contaminants, cleaning can take as little as five to seven minutes.

3. FEWER SCRAPPED AND REWORKED PARTS

The ultrasonic process is gentler than any human worker (or any other cleaning process) can be, and the component is handled far less than it would be in manual cleaning. This makes it much less likely that any given component will be damaged and end up scrapped or sent back for rework, saving you material and labor costs.

4. FEWER “DO-OVERS” FROM INCOMPLETE CLEANING

If a tool, parts or product remains partially contaminated, you’ve lost time, and therefore money. For example, if your product needs to be cleaned between fabrication and the application of a coating, partially cleaned parts will bring your manufacturing process to a halt and sock you right in the bottom line as you pay to have them cleaned a second time. Since ultrasonic cleaning is precision cleaning, you can be certain that all contaminants are removed on the first pass and the components will always be ready for the next step.

5. LESS RISK, TIME AND COST ON THE SAFETY FRONT

The only chemicals used in ultrasonic cleaning are mild detergents; the rest of the cleaning medium is water. That’s because ultrasonic cavitation does the hard work of removing impurities, so there’s no need for harsh chemicals. This not only reduces the risk to your employees from handling toxic brews, it reduces your need for safety equipment, expensive waste removal, training and compliance.

6. REDUCED MAINTENANCE

You may be using a machine to wash your components, and while it’s far more efficient than hand washing, such machines can be a maintenance nightmare. Each will contain dozens or hundreds of moving parts in its pumps, sprayers and conveyors. However, an ultrasonic cleaning system will contain a single filtration pump and no other moving parts. That takes one more task (or more likely, dozens) off your maintenance team’s list.

7. INCREASED UPTIME WHEN IT’S YOUR OWN EQUIPMENT YOU’RE CLEANING

If you have machinery or tools that require regular cleaning, every moment you save on the cleaning process is a moment of downtime you’ve eliminated. With ultrasonic cleaning you’ll clean those items more quickly, with no chance that you’ll have to send them back through for a second cleaning. That means more uptime, and more uptime means a better bottom line.

Would you like to see how this worked out for a manufacturer with a difficult cleaning problem? Download our free report on the results Componex experienced when they converted to ultrasonic cleaning.

“The price of greatness is responsibility” – Winston Churchill Corporate Social and Environmental Responsibility

Ultrasonic Power Corporation consistently operates under the principles and values of CSR because it is seen as the way of doing business at every level. Every action of each employee working together can make a huge difference both for our business and the wider environment. For instance, when we partnered with Music and Arts at the Salvation Army’s Festival of Worship Arts and Commissioning, June 6-8, we got just as much joy out of it as the people we helped. Music and Arts had several instrument repair techs on site to give a professional ultrasonic cleaning at a discounted price for the Commissioning Event. UPC provided the equipment at this event at no charge to give back to this great organization.

Ultrasonic cleaning
Musical instruments

Lisa Serafini, our Technical Sales Executive, who attended the event, said, “Multiple instruments were cleaned at once in baskets within our 90 gallon ultrasonic cleaning system and, with an assembly line approach, we were cranking out clean instruments rather quickly.”

“It’s better than chemical dips for the tech doing the cleaning, it’s healthier for the person playing the instrument, it’s safer on the brass instruments than chemical dips, and better for the environment as well,” she continued.

At the end of the day, many people were able to benefit from a cleaner, safer, more environmentally-friendly approach to instrument cleaning, and everyone felt well about it, not to mention they went home with a clean instrument!

We also place great importance on responsibility to the environment. Our systems utilize water-based, biodegradable detergents that are highly effective, with no negative impact on the environment. In fact, as our own Steve Myers said, the detergents eliminate “the need for harsh solvents…are easier to dispose of than solvents…cost significantly less…and have no ozone depleting substances.” We believe a great product is made even better when neither the environment nor people are put in jeopardy.

This type of corporate social and environmental responsibility extends throughout our company, with multiple community events we take part in, on and off campus, as well as through the individual employees—hardworking, exceptional people who are constantly working to help better our community and our business. We even had a “weeding and watermelon Wednesday” two weeks ago, enjoying sunshine and teamwork to beautify the UPC campus. This attitude promotes ownership and pride in the business.

Ultrasonic community

As part of the greater Ultrasonic community, we would love to continue this discussion with you, our readers. Do you have thoughts, ideas, or stories on the subject? Please feel free to share them with us on Facebook or Twitter. Also check out or latest blog posts here.

And if you’d like to see us in action at the recent Salvation Army Commission, check out this YouTube video.